Our Sevices

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Owners Corporation Management

BDeL Body Corporate Management offers a full comprehensive owners corporation management service that surpasses expectations and ensures compliance. 


This service includes:

Management of general meetings

Financial management

Maintenance and repair management including 24/7 emergency assistance

Insurance management including claims processing

Common property building defect management

From ensuring that the rules and regulations are adhered to by residents and carrying out regular property inspections, our team is highly experienced to handle all aspects of owners corporation management.

Maintenance & Repairs Management

We work with a vast network of locally registered, accredited and compliant contractors. 


As part of our Owners Corporation Management Service, we assist with:

Arranging common property repairs and maintenance

Cleaning and gardening  / caretaking

Confirming invoices and paying contractors

Reliable and competent, each contractor provides competitive quotations and high-quality service. As required by law, we keep a record of all transactions.

Insurance

Each reputable insurer we work with specialises in Strata Insurance. 



We source market leading terms, conditions and cost-effective strata insurance premiums through these providers:

Corporate Home Unit Underwriting Agencies Pty Ltd (CHU)

Strata Community Insurance

WFI, part of the Insurance Australia Group (IAG))

Industry experienced Insurance Brokers

To deliver ideal outcomes, BDeL assists with the claims management process from start to completion.

24/7 Emergency Assistance

Our after-hours emergency service has a BDeL representative on call 24/7. Clients can make direct contact with one of our team members to address any emergency situation, which includes:

Burst pipes 

Break-ins

Power outages

Emergency phone hotlines are monitored by BDeL staff directly, therefore we have a full understanding of the property in question.

Dispute & Conflict Resolution

BDeL are skilled in managing disputes between residents and neighbours. If issues need to be escalated, we have a process for handling disputes which includes:

Encouraging open communication between parties

Managing the grievance process as per the Owners Corporation Act

Dispute resolution through the Dispute Settlement Centre of Victoria (DSCV)

Hearing at the Victorian Civil and Administrative Tribunal (VCAT)

Before any action from our team, all issues need to be communicated to BDeL.

Financial Management

Compliant financial management of your funds is key. BDeL offers a comprehensive process that allows us to manage all financial aspects of your property. This includes:

Issuing and allocation of levies

Financial reporting

Budgeting

Paying contractors for repair work

Clients have access to all payment and invoice information via our secure online portal at no extra cost with 24/7 up to date information. 

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