Our Sevices
Owners Corporation Management
BDeL Body Corporate Management offers a full comprehensive owners corporation management service that surpasses expectations and ensures compliance.
This service includes:
Management of general meetings
Financial management
Maintenance and repair management including 24/7 emergency assistance
Insurance management including claims processing
Common property building defect management
From ensuring that the rules and regulations are adhered to by residents and carrying out regular property inspections, our team is highly experienced to handle all aspects of owners corporation management.
Maintenance & Repairs Management
We work with a vast network of locally registered, accredited and compliant contractors.
As part of our Owners Corporation Management Service, we assist with:
Arranging common property repairs and maintenance
Cleaning and gardening / caretaking
Confirming invoices and paying contractors
Reliable and competent, each contractor provides competitive quotations and high-quality service. As required by law, we keep a record of all transactions.
Insurance
Each reputable insurer we work with specialises in Strata Insurance.

We source market leading terms, conditions and cost-effective strata insurance premiums through these providers:
Corporate Home Unit Underwriting Agencies Pty Ltd (CHU)
Strata Community Insurance
WFI, part of the Insurance Australia Group (IAG))
Industry experienced Insurance Brokers
To deliver ideal outcomes, BDeL assists with the claims management process from start to completion.
24/7 Emergency Assistance
Our after-hours emergency service has a BDeL representative on call 24/7. Clients can make direct contact with one of our team members to address any emergency situation, which includes:
Burst pipes
Break-ins
Power outages
Emergency phone hotlines are monitored by BDeL staff directly, therefore we have a full understanding of the property in question.
Dispute & Conflict Resolution
BDeL are skilled in managing disputes between residents and neighbours. If issues need to be escalated, we have a process for handling disputes which includes:
Encouraging open communication between parties
Managing the grievance process as per the Owners Corporation Act
Dispute resolution through the Dispute Settlement Centre of Victoria (DSCV)
Hearing at the Victorian Civil and Administrative Tribunal (VCAT)
Before any action from our team, all issues need to be communicated to BDeL.
Financial Management
Compliant financial management of your funds is key. BDeL offers a comprehensive process that allows us to manage all financial aspects of your property. This includes:
Issuing and allocation of levies
Financial reporting
Budgeting
Paying contractors for repair work
Clients have access to all payment and invoice information via our secure online portal at no extra cost with 24/7 up to date information.
